Reference

Privacy Policy for Your rafi888 Account

Live Dealer Lobby, Book of Dead, Rocket Crash and QRIS wallet records sit behind one Privacy Policy, so you can see what data we collect before you open…

Account data scopeDANA, OVO, GoPay, QRISCookie choicesDevice session checks
Browse The Lobby Read FAQ
rafi888 Privacy Policy for Your rafi888 Account
CONTACT ROUTES

Three Privacy Contact Paths

A privacy question should not get buried inside a game chat. We separate Privacy Policy requests from normal lobby help, then route them to staff who can check account history, wallet records…

Live chat privacy queue Open live chat between 10:00 and 02:00 WIB and choose Privacy Policy from the menu. We ask for your account name before we discuss wallet records, cookies or device sessions.
WhatsApp account check Message our WhatsApp support line with your registered phone number and the privacy request you want handled. We may confirm a recent DANA, OVO, GoPay or QRIS record before sharing account data.
Email data request Send privacy requests to [email protected] if you need a written answer. Include your login name, contact number and the specific data type, such as cookie logs or payment records.
DATA CONTROLS

Six Data Controls We Use

Privacy protection is handled inside the account flow, not as a separate promise after you join. We collect only the data needed to run logins, wallet checks, support replies and fraud screening.

Collection purpose

We collect registration details, login events and game-session markers so your account can be identified, secured and assisted. We do not ask for unrelated personal files when a normal account check is enough.

Payment records

DANA, OVO, GoPay, QRIS and bank transfer references are stored with time, amount and account match status. These records help us trace wallet questions without exposing your full payment app history.

Cookie handling

Cookies remember language, session state and basic lobby preferences across mobile browser visits. You can clear them through your browser settings, though a fresh login may be required after removal.

Account security

We log device type, IP range and failed login attempts to spot unusual access. You can ask support to check recent sessions if your phone changes or you notice an unknown login.

Retention period

Wallet, support and security records are kept only as long as needed for account service, dispute handling and legal duties. Older records may be archived with tighter staff access.

Change requests

If your phone number, email or payment name changes, contact us before using a new wallet. We record the request trail so later privacy checks show who asked for the update.

Privacy Policy Questions You Ask

The questions below focus on how our Privacy Policy works after you create an account, add funds, browse games or contact support. Each answer gives the practical step we use inside the account flow, so you know what to send, what we check and which privacy channel to use.

We collect the details entered during registration, including login name, phone number, password hash and contact preference. We also record device session data so we can protect account access and answer privacy requests.

Your phone number and wallet reference help us match account activity with DANA, OVO, GoPay or QRIS records. This reduces repeated checks when you ask about wallet history or account changes.

Cookies can remember session status, language setting and recent lobby movement, including rooms such as Live Dealer Lobby or Counter-Strike 2 markets. They are used for account flow and security checks, not public profiling.

We keep wallet, login and support records for service needs, dispute checks and legal duties. Retention timing depends on local law, the account issue involved and whether a payment question remains open.

Yes, email [email protected] or use the Privacy Policy option in live chat. We verify your account first, then confirm which details can be changed, deleted or retained for required records.

Only staff assigned to wallet, account security or privacy requests can view payment references. We limit what they see to the record needed, such as time, amount, account match and request history.

The Privacy Policy stays the same on mobile browser and computer browser. What changes is the device data we record, such as screen type, browser session and login alerts tied to that device.

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